How Payment Records Fit This Policy
Your Privacy Policy rights apply to payment records as well as account details. When you select DANA, OVO, GoPay or QRIS, we may receive transaction references, status results, timestamps and the account identifier needed to match a wallet action to your lokabet account. A bank transfer
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or virtual account can add a bank reference and reconciliation result; we do not need your wallet password to check that status. We use these records to confirm account activity, investigate a missing receipt and answer a support request. The payment name alone does not reveal
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your full wallet balance. We may retain transaction records for operational, dispute and legal purposes, with access depending on local law. If you believe a payment record is wrong, use the account support route and include the date, method and reference shown in your cashier history.
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We will ask for enough detail to locate the record without requesting your wallet password.
Service availability depends on jurisdiction. Users are responsible for checking local law before access.